The massage itself was pretty good. We had a couples massage and the two chatted back and forth several times, laughing, during our massage. It was distracting and didn't really help set a relaxing environment. There was no aromatherapy or scented oils which I'd never experienced a massage without the offer of that before. And my masseuse took a phone call during my massage as well. Paying more attention to small details, and setting the atmosphere appropriately, would go a long way.